Contact Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us we've missed a site worth reviewing? This page explains how to reach Non Gamstop Casinos and what we can actually help with.
What we can help with
Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop. We're happy to hear from readers on things like:
- Corrections to a review, rating or offer detail that's changed since publication
- Feedback on a casino you've researched through our site
- Suggestions for brands we haven't covered yet
- General queries about how our ranking process works
- Reports of broken links, outdated bonus terms or factual errors
What we can't help with
We're a review and comparison platform — we don't operate any casino, hold player funds, or have access to individual player accounts. That means we're not able to help with:
- Deposits, withdrawals or account balances at any casino listed on this site
- Verification (KYC) issues, login problems or account closures
- Disputes over bonus terms, wagering requirements or winnings
- Complaints that need resolving directly with a casino's own support team
For any of the above, your first stop should always be the live chat or support desk of the specific casino in question — every operator we list runs its own customer service team who can access your account details, which we never can.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. It's worth checking these first:
- If you're unsure how ratings and rankings are put together, our Non Gamstop Casinos UK 2026 guide explains the criteria we use and covers mini reviews of the leading brands
- If you want to know who's behind the site and how we work, see About Us
- If you're concerned about your own gambling habits or want information on self-exclusion tools, visit our Responsible Gambling page
- For the legal terms governing use of this site, see our Terms and Conditions
A note on independence
Non Gamstop Casinos may earn a commission when readers click through to a listed casino, such as Betmica, Kikibet or any of the other brands featured on this site. This has no bearing on how we rank operators — commission never buys placement, and we tell readers plainly when a site has a limitation. If you contact us with feedback that contradicts something we've published, we'll look into it and correct the record where warranted.
Responsible gambling reminder
All content on Non Gamstop Casinos is intended for readers aged 18 and over. If you've self-excluded through Gamstop and are reconsidering that decision, we'd encourage you to weigh it carefully — our Responsible Gambling page has tools and information that may help, regardless of which path you choose.
Getting a reply
We aim to read and action every genuine enquiry, though as an independent site our team is small and response times can vary depending on volume. Clear, specific messages — naming the exact page, casino or detail you're referring to — get resolved fastest. Vague or promotional messages, including unsolicited partnership pitches unrelated to our editorial process, may not receive a personal reply.